If you see an unfamiliar error or information code, check your user manual for your exact model number. Different models may use different codes. Still stuck? Contact Spark Service PRO or Samsung Support for assistance.
If your Samsung washing machine stops working, don’t panic, it might be a simple issue. Most models display error codes on the control panel to help you quickly identify what’s going wrong. These codes offer helpful insights into what your washer appliance is trying to tell you.
Use the table below to find the meaning of each code and recommended solutions to get your appliance running smoothly again.
| Error Code | Meaning | Troubleshooting |
|---|---|---|
| 1E / IE | Water supply error | Check water hose, valve, and water pressure. |
| 4E | No water or insufficient water supply | Ensure water faucet is open and inlet hose isn’t kinked. |
| 5E | Drain error | Check the drain hose and filter for blockages. |
| UE | Unbalanced load | Redistribute laundry and restart the cycle. |
| dE / dE1 / dE2 | Door error | Ensure the door is closed properly and not obstructed. |
| LE | Water leak detected | Check for visible leaks and faulty hoses. |
| HE / HE1 | Heating error | Possible faulty heater or sensor — may require service. |
| tE | Temperature sensor issue | May need sensor replacement — contact a technician. |
| OE | Overflow error | Check water inlet valve and pressure sensor. |
| CE | Communication error | Turn off the machine and restart. If the issue persists, contact appliance service at 888-242-0777 |
If you encounter an error code or information on your Samsung washing machine that isn’t listed on this page, it may be specific to a very particular model. We recommend checking your user manual using the exact model number to find the correct code explanation.
If the code doesn’t clear or your washer still isn’t working properly, it’s time to call in the professionals. At Spark Service PRO, we’re an Authorized Samsung Appliance Repair Centre and can accurately diagnose and fix the issue.
If you’re unable to reset the error code or the machine continues to malfunction, book a service appointment with our experienced technicians. We offer fast, reliable support and same-day service in many areas.
Need assistance? No worries! You can schedule the appliance repair at your convenience. We offer same-day service from 07:30 a.m. to 9:00 p.m. without extra charges. Set an appointment by calling us at 888-242-0777 or request service online to take advantage of our monthly promotions.
If you see an unfamiliar error or information code, check your user manual for your exact model number. Different models may use different codes. Still stuck? Contact Spark Service PRO or Samsung Support for assistance.
Yes, many error codes can be cleared by turning off the power for a few minutes or by addressing the issue (like closing the door or unclogging the drain). However, if the code returns, professional service may be needed.
If the error code persists after troubleshooting or your washer won’t operate normally, it’s best to book an appointment with Spark Service PRO. Our authorized technicians can quickly diagnose and fix the issue. Call us, and we can help at 647-503-6655